Evelyn Cork is an online women’s clothing store for customers in Ireland. We want you to know exactly who we are and how we work before you order.

Who we are

Evelyn Cork is a trading name. The store is run from Porto, Portugal, by João Alexandre Batista Cardoso de Andrade Silva. We are an online-only store: we do not have a physical shop or a warehouse in Ireland.

How it works

We select our styles from the ranges of production partners in China. When you place an order, our fulfilment partner there prepares it and ships it directly to your address in Ireland. Our products are not made or stored in Portugal or Ireland.

Because your order travels from China, delivery takes longer than from a local shop: 
orders are processed in 1–3 working days and usually arrive 9–21 working days after dispatch (10–24 working days in total).

What you pay

The total you see at checkout is the total you pay. Delivery costs €11.14 per order: €4.99 shipping and a €6.15 import charge. Import duties and taxes are prepaid by our supplier, so there is nothing more to pay when your parcel arrives.

If something isn’t right

You may cancel any order within 14 days of delivery without giving a reason. Items that don’t fit, or that arrive faulty, damaged or incorrect, can be returned within 30 days. Return postage is paid by the customer unless the item is faulty, damaged or incorrect. Returns go to our fulfilment partner in China.

Contact us

Email: info@evelyn-cork.com

Phone: +351 936 367 526

Business address: Praceta Vitorino Nemésio, N83 RC DT Traz, 4425-700 Porto, Portugal

Customer support hours (Irish time): Monday to Friday 9am–5pm; Saturday and Sunday 11am–4pm